FAQ

We recommend beginning with a 60‑minute free consultation.

Even if you don’t have numbers or documents prepared, we’ll talk through your current concerns — including that vague sense of “something isn’t right” — and clarify where to begin.

Yes, absolutely.
The purpose of the initial consultation is to understand your current situation, so it’s completely fine if your financial data or materials are not organized yet.
You’re welcome to reach out even from the stage where things simply feel unclear or unsettled.

We may be able to support your case.
After reviewing the structure and tools used in your existing dashboard, we will advise whether improvements or ongoing support are feasible.

Yes. During the project, we include handover sessions and onboarding support when the internal contact person changes.

After the project ends, continued support is available through our monthly support plans if needed.

Yes. Two types of monthly support plans are available:

• Operational Maintenance Plan (from ¥55,000/month)
• Business Support Plan (from ¥220,000/month)

You can continue with either plan after the project depending on your needs.

Monthly support can be paused or canceled at any time with a one‑month notice.

For project‑based plans, mid‑project cancellation may not be feasible once work has begun.
Monthly support plans can be terminated with one month’s notice.
Please review the details at the time of contracting.

Changing plans after the project has started may be difficult, as it requires redefining the scope.
However, upgrading to a higher‑level plan after project completion is possible. Please feel free to consult with us.
A new contract will be required when upgrading plans.

During the free pre‑contract consultation, you do not need to provide any actual data.

We will propose an estimated cost and approach just based on your company size, industry, and the tools you currently use.

If you need to share confidential information, we will execute an Non‑Disclosure Agreement (NDA) beforehand.

The monthly support plan is optional, not mandatory.
You may end the support once your internal team is able to operate independently.

The project follows the following steps:

Step 1 — Free Consultation: Current‑state review, issue mapping, and direction alignment (approx. 60 minutes)
Step 2 — Proposal & Design: Custom plan and requirements definition based on your challenges
Step 3 — Implementation & Delivery: Automation, BI development, and reporting setup
Step 4 — Adoption & Ongoing Support: Monthly reviews and enablement for your internal team

A single consultant will support you consistently from the initial consultation through operational adoption.

Yes. The initial consultation and quotation are completely free.
Based on our initial conversation, we will provide an estimated cost tailored to your challenges and project scope.
Fees are incurred only after a formal contract is signed.

No additional fees will be charged as long as the work remains within the agreed‑upon scope.
If a scope change becomes necessary, we will explain the details and reasons in advance and proceed only with your approval.
Actual expenses such as transportation or accommodation may be billed separately when applicable.

The standard structure is a two‑part payment: 50% at project kickoff / 50% upon completion.
Depending on the project’s size and duration, installment payments may also be arranged.
Details can be discussed at the time of contracting.

Absolutely. We can propose a focused scope that fits your budget.
Please share your situation, and we will suggest the most effective approach to maximize results within the available resources.